We're thrilled that you're planning a trip to TOURISTS. Here are some things to keep in mind as you get ready to book. This is a living document and will be updated as the situation changes.
To ensure the highest standard of safety for our guests, employees, and community, and to comply with reopening regulations from the Commonwealth of Massachusetts, we have instituted these specific protocols:
In our initial re-opening period, the hotel will be open Thursday-Sunday nights, with a minimum stay of three nights.
For reservations or inquiries, call/text 413.347.4995 or CLICK HERE to book online.
At this time, we have adjusted our cancellation policy to offer you more flexibility. Your reservation may be cancelled up to 48-hours before date of arrival. Any reservations cancelled within 48-hours of arrival date will be charged for the full stay.
In our initial phase of reopening, we'll be offering breakfast, coffee & espresso drinks, savory snacks, and a full selection of cocktails, wine, and beer. Please patronize local restaurants, but remember that reservations are required at most, hours may be different, etc. Definitely call ahead.
Additional guidance is available in the WHILE YOU’RE HERE section.
We are working diligently to open our pool for the season, but there are new requirements to be met.
We will offer reserved 2-hour slots for the pool. Hours of operation will be 10AM-8PM. In compliance with state regulations, we are limited to 18 people in the pool area at a time. We will make every effort to assure at least one pool session during your stay. Pool reservations may be made once you have booked your stay by emailing the Front Desk at firstname.lastname@example.org.
Local businesses and institutions are in various phases of reopening. If you’ve got your heart set on experiencing something in the Berkshires beyond the TOURISTS property, we encourage you to directly confirm that it's open and operating before booking your stay with us.