BEFORE YOU BOOK

We're thrilled that you're planning a trip to TOURISTS. Here are some things to keep in mind as you get ready to book. 

To ensure the highest standard of safety for our guests, employees, and community, and to comply with regulations from the Commonwealth of Massachusetts, we have instituted these specific protocols:

• TOURISTS offers abundant outdoor spaces for our guests to explore. Open-air common areas have been arranged to ensure a minimum of 6-foot spacing between tables and seating areas. Additionally, each guest room has its own outdoor deck. 

• Masks are encouraged in indoor areas of the hotel (the Lodge and the Airport Rooms) unless you are seated at a table.  

• All areas of the hotel are thoroughly cleaned and sanitized using EPA and CDC-approved disinfectants and cleaning methods. High-touch surfaces throughout the hotel are fastidiously sanitized.

• The ventilation in our guest rooms is key. Our state-of-the-art HVAC system replaces the air in your room every hour - straight from the outdoors. There is no shared duct work linking your room to anyone else’s.

• Only registered overnight guests are allowed on the hotel property.

In May 2021, TOURISTS will be open Thursday-Sunday nights. Starting in June, we will expand our operations to include Wednesday nights. 

From June 23rd through September 13, 2021, we are open every day for summer stays.

A three-night stay is required for all summer and holiday weekends. A two-night minimum is in place at all other times.

For reservations or inquiries, call/text 413.347.4995 or CLICK HERE to book online.

At this time, we have adjusted our cancellation policy to offer you more flexibility. Your reservation may be cancelled up to 72-hours before check-in. Any reservations cancelled within 72-hours of arrival  will be charged for the first night's room and tax. 

We welcome dogs at the hotel. Our furry friend fee is $40 per pet, per night. Limit 2 dogs per room. Please note that we are unable to host cats in our guest rooms.

We offer a full breakfast , which can be enjoyed on our deck, weather permitting, or in the comfort of your room. An all-day snack menu serves the deck and pool area of the hotel from 12-9pm. 

Coffee & espresso drinks and a full selection of cocktails, wine, and beer can  be ordered via text or at the lodge. 

Our on-site restaurant, The Airport Rooms, serves family-style dinner Thursday-Saturday nights. Advance reservations are recommended and can be made HERE.

Please patronize local restaurants, but remember that reservations are required at most, hours may be different, etc. Definitely call ahead.

Our saltwater pool is open seasonally between Memorial Day and Labor Day weekends by reservation. You will receive an email before your stay with a link to reserve your time at the pool. 

Each reservation lasts for 2 hours and includes: 1-4 pool loungers, an umbrella, a side table for eats and drinks, and the friendly service of our TOURISTS staff. 

Guests can make one pool reservation for every night they stay at TOURISTS. Pool reservations run from 9:30am-9:30pm Wednesdays-Mondays and 12pm-9:30pm on Tuesdays. Walk-ins will be accommodated based on pool occupancy, but not guaranteed, so please reserve in advance.

Our staff will not enter your room during your stay, except by special request. We are not currently offering stay-over service, but housekeeping will happily bring you anything you may need.

We want to be prepared to welcome you and make your stay awesome. Before you arrive, we’ll send you a link to our GET TO KNOW YOU form so we can personalize your visit - booking a private excursion with our Art & Adventure Coordinator, placing any amenities in your room before your arrival, sending ticketing info for local museums, etc.

If you need a mini-fridge, daybed, pack-n-play or anything specific placed in your room, please let us know before you arrive. Quantities of certain items are limited.

Want to add a special amenity to your room upon arrival? Check out our SHOP for a curated selection of in-room gifts, including local beer packages, champagne, charcuterie boards, and more.

Area restaurants, museums, retail shops, state parks, and attractions are operating in compliance with state requirements and may have limited capacities, hours, and offerings. Please make your plans accordingly.
Feel free to contact the Front Desk - stay@touristswelcome.com - with questions.

PLEASE NOTE FOR ALL VISITORS ENTERING MASSACHUSETTS FROM ANOTHER STATE: 

As of Monday, March 22, 2021, all visitors entering Massachusetts, including returning residents, are advised to quarantine for 10 days upon their arrival.  Travelers in the following categories are exempt from this quarantine advisory:

• Travelers who are fully vaccinated (i.e. who have received two doses of either the Moderna or Pfizer COVID-19 vaccines OR who have received a single dose of the Johnson & Johnson vaccine, 14 days or more ago) and who do not have symptoms.
• Travelers who have received a negative COVID-19 result on a test administered not more than 72 hours prior to their arrival in Massachusetts.  Travelers may also test out of the quarantine advisory after arrival in Massachusetts, as long as they quarantine until receiving a negative test result.
• Anyone who is entering Massachusetts for fewer than 24 hours
• Anyone who is returning to Massachusetts after being out of the State for fewer than 24 hours
• Workers who enter Massachusetts to perform critical infrastructure functions (as specified by the Federal Cybersecurity and Infrastructure Security Agency) during required commuting to or from work and while at work.

All travelers are encouraged to consult and follow the CDC’s guidelines and requirements for travel.

Up-to-date information can be found at mass.gov