Here are some details to get you settled in at TOURISTS. If there's anything we haven't covered, just ask.
Vaccinations are required for all vaccine-eligible TOURISTS guests. We also accept photos of your vaccination card or the NY State Excelsior pass.
If you have pre-checked in, you can text us a pic of your vax card or negative COVID test, or come to the lodge and the Front Desk Agent will take care of you.
Masks are optional for guests and staff.
Check-in begins at 3pm. Check-out is 11am.
At 7AM on the morning of your arrival, you’ll receive an email from us with a check-in link. Please check-in online prior to your arrival and let us know what time to expect you. You can check-in anytime after 3PM. After you complete the online check-in process, you’ll receive a text with instructions for contactless key pick-up and a map to your room. Please opt-in!
You can also find us at the lodge window 24 hrs/day.
The lodge hours are 8am-11pm. When the lodge is closed, you can call or text us - 413.347.4995.
Please patronize local restaurants, but remember that reservations are required at most, hours may be different, etc. Definitely call ahead.
Breakfast is served from 7:30AM to 10:30AM on the main deck (weather permitting) or in the comfort of your room. Please pre-order by leaving the completed menu card on your door before midnight, or texting the Front Desk.
An All-Day menu is available from 12PM-9PM to enjoy on the deck or in your room.
Coffee & espresso drinks and a full selection of cocktails, wine, and beer can be ordered via text or at the lodge.
Our on-site restaurant, The Airport Rooms, offers dinner in the main dining room (proof of vaccination required) and private dining upstairs on Thursday-Saturday nights. Advance reservations are recommended and can be made HERE.
All of our hotel menus can be viewed at touristscheckin.com/dining.
To access the APPLE TV, take the television remote (Samsung or LG) and press the SOURCE or INPUT button until you reach HDMI 1 or 3 (depending on the TV settings). Take the smaller black remote and press MENU a few times to wake up the AppleTV. You should see the Apple logo on the screen or the APPLE TV menu.
You can then sign into your own accounts or better yet, Airplay from your own iPhone to the TV. Make sure you are connected to Tourists_AppleTV (password: tourists). If you are experiencing any issues, text or call this number or come visit us at the Lodge.
Fire pits are available on a first-come, first-serve basis, starting at 5pm nightly.
All taken? We also have a communal fire pit that can be lit upon request - just shoot us a text or find us at the Lodge and we’ll show you the way!
Housekeeping is only entering rooms upon request at this time. We will deliver any items you may need to make your stay more comfortable, or we can arrange stayover service for you.
If you'd like any linens removed from your room, please place them in the denim bag found in your top-left drawer, leave the bag outside your room, and text the Front Desk at 413.347.4995.
Get the most of your trip to North Adams by signing up for an EXPERIENCE with our trained guides and instructors. Follow the link above and select your dates of stay at the top of the page to see what's on tap during your visit.
Have more questions about getting out in the Berkshires? Our Art & Adventure Manager, Jason would be delighted to give you the inside scoop: firstname.lastname@example.org
Thanks for staying with us! Check-out is at 11am. You can CLICK HERE to check-out. Please leave your key in your room to avoid a key replacement fee.