WHILE YOU'RE HERE

Here are some details to get you settled in at TOURISTS. If there's anything we haven't covered, just ask.

Our staff has been trained in safe hospitality protocols, including frequent hand washing, sanitizing, and appropriate distancing.

Every staff member completes a self-screening before each shift, including a temperature and symptom check. Anyone who feels unwell will not come into work.

Please maintain six feet of social distance from other guests and hotel staff at all times. If you’re traveling as a family, please keep the kiddos close. If you're accompanied by a dog, please keep it on a short leash.

Our Front Desk team is available at the Lodge window, or you can call or text us - 413.347.4995. The desk is staffed 24-hours a day Thursday-Sunday, and 9am-5pm Monday-Wednesday.

Breakfast is served from 7:30AM to 10:30AM.  Please pre-order by leaving the completed menu card on your door before midnight, or texting the Front Desk. 

An All-Day Snacks menu is available from 12PM-9PM. Menu is below.

Local restaurants are in various stages of reopening. For suggestions on dining in the area, text/call the Front Desk at 413.347.4995 and we’ll let you know what’s open today. You can also visit touristscheckin.com/dining.

Beer, wine, signature cocktails, and coffee & espresso drinks are available for pick-up or delivery. Text or call to order: 413.347.4995 or come see us at the deck window.

Housekeeping is not entering rooms at this time, but will happily deliver any items you may need in a contactless manner. 

If you'd like any linens removed from your room, please place them in the denim bag found in your top-left drawer, leave the bag outside your room, and text the Front Desk at 413.347.4995.

We will be offering outdoor yoga classes, weather permitting. Please bring your own yoga mat, or purchase one at our Front Desk. Communal props will not be available. To maintain social distancing, space is limited to nine participants. Please wear a face-covering when unable to maintain 6-feet distance.  

Reservations and waivers are required; check out our EXPERIENCES LISTING for more info.  

While you are in the Berkshires, please visit local establishments respectfully and safely - when venturing out into our community, please wear a mask and practice social distancing. 

Area restaurants, museums, retail shops, state parks, and attractions are operating in compliance with state requirements and may have limited capacities, hours, and offerings. Please make your plans accordingly.

Feel free to call or text the Front Desk - 413.347.4995 - with any questions.

Thanks for staying with us! CLICK HERE to check-out.  Please leave your key in your room to avoid a key replacement fee.